EAST HANOVER — Spin Cycle Laundry Services, a leading provider of multifamily-focused commercial laundry solutions and end-user lifestyle experiences, has named industry veteran Michael Arbus to the position of vice president of sales. In this role, the Bergen County, resident will spearhead Spin Cycle’s expansion strategy within New Jersey and throughout the Greater New York Metro.
Established in 1995 and headquartered in East Hanover, Spin Cycle is an innovative provider of next-generation laundry equipment and services specially designed to serve multifamily property owners and their tenants. Founded on the premise that laundry is not a chore but an experience, Spin Cycle continues to retain and build its diverse customer base of apartment-rental, co-op, condominium and townhome community property owners and managers by delivering a superior customer experience and increasing resident satisfaction.
“Spin Cycle is pleased to welcome Mike, a well-respected commercial laundry services visionary who has demonstrated the ability to anticipate future trends and help property owners address them with innovative technologies and best practices,” said Eric Gebroe, vice president. “Mike’s strong industry ties will allow us to advance Spin Cycle’s current and future growth initiatives while retaining the highest standards for the customer satisfaction – among property owners and end users – for which we’ve become known.”
In an industry where the acquisition of well-established commercial laundry companies by large conglomerates has become commonplace, Spin Cycle is leveraging its customer-first philosophy and emphasis on innovation.
“This is what brought me to Spin Cycle – the company’s long-term relationships with customers that extend well beyond state-of-the-art machines with reporting and usage technology,” said Arbus.
Each on-site Spin Cycle laundry center features modern Speed Queen commercial equipment with app-based and MoneyCard-based payment options. The specially designed centers are created in collaboration with the property owner and management team. In addition to conducting regular on-premises site visits, the centers are monitored in real time by Spin Cycle’s proprietary remote technology platform that monitors usage, payments and overall performance.
The company also recognizes commercial laundry services cannot be effectively implemented through a one-size-fits-all approach. “A 19-unit property has entirely different requirements than a 500-unit property,” added Arbus. “Our approach is always agile and we ‘right size’ everything, from the washers and dryers to the amenities and room renovations provided.”
Spin Cycle-maintained machines and its custom-designed laundry centers are an integral lifestyle amenity that appeals to today’s renter-dominated population base. Since its inception 25 years ago, the company’s commercial laundry products, services and integrated technology platform have continually evolved to meet the needs of multifamily property owners, from private individuals and institutional entities to management companies and end users. Over the course of its history, Spin Cycle has deployed thousands of commercial washing machines and dryers to properties across New Jersey, New York and Pennsylvania.